๐Ÿ“„ Legal

Terms & Conditions

Last Updated: May 2026

Please read these Terms carefully before using Hidden Pantry. By using the app, you agree to be bound by these Terms.

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "you") and Hidden Pantry ("we", "us", "our"). By downloading, installing, accessing, or using the Hidden Pantry mobile application ("the App") or our associated website, you confirm that you have read, understood, and agree to be bound by these Terms.

If you do not agree to these Terms, you must not access or use our services. We reserve the right to update these Terms at any time, and your continued use constitutes acceptance of any changes.

2. Eligibility & Account Registration

You must be at least 13 years of age (or the minimum age required in your jurisdiction) to use Hidden Pantry. By registering, you confirm that you meet this requirement.

When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activity that occurs under your account
  • Notify us immediately of any unauthorised use of your account

We reserve the right to refuse registration or cancel accounts at our sole discretion.

3. User Responsibilities

As a user of Hidden Pantry, you are responsible for:

  • Using the app in compliance with all applicable laws and regulations
  • Ensuring that any content you post or upload is accurate and does not infringe any third-party rights
  • Respecting the rights and privacy of other users and nutritionists
  • Maintaining the security of your login credentials
  • Any consequences arising from your use of the app or reliance on its content

You acknowledge that nutritional and dietary advice provided within the app is for informational purposes only and does not constitute professional medical advice. Always consult a qualified healthcare professional for medical concerns.

4. Acceptable Use Policy

You agree not to use Hidden Pantry to:

  • Violate any local, national, or international law or regulation
  • Post, upload, or distribute any content that is unlawful, defamatory, harassing, abusive, fraudulent, obscene, or otherwise objectionable
  • Impersonate any person or entity, or falsely state your affiliation with any person or organisation
  • Upload or transmit viruses, malware, or any other harmful software
  • Attempt to gain unauthorised access to any part of the app, servers, or related systems
  • Scrape, crawl, or harvest data from the app without prior written permission
  • Interfere with or disrupt the integrity or performance of the app or its underlying infrastructure
  • Engage in any commercial activity not expressly authorised by us
  • Use the app to send unsolicited communications or spam to other users

Violation of this policy may result in immediate account suspension or termination without notice.

5. Nutritionist Services

For Users: When you subscribe to a nutritionist through Hidden Pantry, you gain access to their content, meal plans, and consultation services as offered. Subscriptions are managed through Google Play Billing or Apple In-App Purchase. Fees, cancellation terms, and refund policies are governed by Google's and Apple's respective platform policies.

For Nutritionists: Nutritionists register as service providers on the platform. By joining, they agree to provide accurate credential information, deliver services as advertised, and comply with applicable professional and regulatory standards. Hidden Pantry does not employ nutritionists and acts solely as a platform connecting them with users.

Hidden Pantry is not responsible for the quality, accuracy, or outcomes of nutritional advice or services provided by independent nutritionists on the platform.

6. Subscriptions & Payments

Certain features of Hidden Pantry require a paid subscription. By subscribing, you agree to the following:

  • Subscription fees are charged in advance on a recurring basis (monthly or annually, as selected)
  • Payments are processed by Google Play Billing or Apple In-App Purchase โ€” not directly by Hidden Pantry
  • You may cancel your subscription at any time through your Google Play or Apple App Store account settings
  • Cancellation takes effect at the end of the current billing period; no partial refunds are issued for unused portions unless required by applicable law
  • We reserve the right to change subscription pricing with reasonable advance notice

7. Intellectual Property

All content within Hidden Pantry โ€” including but not limited to the app design, logos, graphics, text, recipes (created by us), software code, and features โ€” is the exclusive intellectual property of Hidden Pantry and is protected by copyright, trademark, and other applicable laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to use the app for personal, non-commercial purposes only. You may not:

  • Copy, modify, or distribute our content without written permission
  • Reverse engineer or decompile the app
  • Remove any copyright, trademark, or other proprietary notices
  • Use our branding or logos without prior written consent

Content created and uploaded by nutritionists remains their intellectual property. By uploading content to the platform, they grant us a non-exclusive, royalty-free licence to display it within the app.

8. User-Generated Content

You may submit content such as reviews, comments, or profile information. By doing so, you grant Hidden Pantry a worldwide, royalty-free licence to use, display, and distribute that content within the platform. You represent that you own or have the necessary rights to all content you submit, and that it does not violate any third-party rights.

We reserve the right to remove any user-generated content that violates these Terms or that we deem inappropriate, without notice.

9. Privacy

Your use of Hidden Pantry is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the app, you consent to the collection and use of your information as described therein.

10. Disclaimers

Hidden Pantry is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that:

  • The app will be uninterrupted, error-free, or fully secure
  • Any nutritional information or recipe content is accurate, complete, or suitable for your specific health conditions
  • Results obtained from using the app will meet your expectations

Nutritional content in the app is for general informational purposes only. Hidden Pantry does not provide medical advice. Always consult a licensed healthcare provider before making significant dietary changes.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Hidden Pantry and its affiliates, officers, employees, agents, and licensors shall not be liable for any:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Damage arising from your reliance on nutritional or dietary advice provided in the app
  • Unauthorised access to or alteration of your data
  • Any matter beyond our reasonable control

Our total liability to you for any claim arising out of these Terms shall not exceed the amount paid by you to Hidden Pantry in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Hidden Pantry and its affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including legal fees) arising out of your use of the app, your violation of these Terms, or your infringement of any third-party rights.

13. Account & Data Deletion

By You (Account Deletion): You may delete your entire account and all associated personal data at any time through the "Settings" section of the App. Account deletion is permanent and results in the immediate removal of your profile, history, and uploaded content. There is no recovery option once an account is deleted.

By You (Specific Data Deletion): You have the right to delete specific data without deleting your entire account. This includes:

  • Recipes (Posts): You may delete any recipe you have uploaded through the "My Recipes" section.
  • Chat Messages: You may clear your chat history with nutritionists through the "Clear Chat" feature in each conversation.
  • Profile Data: You may update or clear specific profile details through your Profile Settings.

For more detailed instructions, please visit our Data & Account Management Page.

By Us: We reserve the right to suspend or permanently terminate your account, without notice, if you:

  • Violate these Terms or our Acceptable Use Policy
  • Provide false or misleading information during registration
  • Engage in conduct we deem harmful to other users, nutritionists, or the platform
  • Engage in fraudulent activity or abuse of the subscription system

Upon termination, your right to use the App ceases immediately. Provisions of these Terms that by their nature should survive termination will remain in effect.

14. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with applicable law. Any disputes arising under these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes may be submitted to binding arbitration or competent courts in the applicable jurisdiction.

15. Updates to These Terms

We reserve the right to update or modify these Terms at any time. When we make significant changes, we will notify you via in-app notification or email. The "Last Updated" date at the top of this page will always reflect the most recent version. Your continued use of the app after changes are posted constitutes your acceptance of the revised Terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms will otherwise remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Hidden Pantry regarding your use of the app, and supersede all prior agreements or understandings.

18. Contact Us

If you have any questions or concerns about these Terms, please reach out: